Customer Services

All orders placed before 12 noon (GMT) on a business day (Monday to Friday) we aim to ship the same day, providing card security checks are complete; and stock availability is confirmed. Orders placed after 12 noon (GMT) will be shipped the following business day. Any orders over the weekend will be shipped on the Monday (only exception on Bank Holidays).

Delivery Charge

You will only ever pay one delivery charge per order processed. Our estimated times for delivery and standard charges are:-

All deliveries will require a signature

Zone 1 - UK	1-2 Days Delivery	£6.00
Zone 2 - EU	3-7 Days Delivery	£20.00
Zone 3 - Worldwide	7-10 Days Delivery	£30.00

Your right of cancellation

When you are buying goods on-line, you are entering a legally binding contract. The UK law is the applicable law and our guarantee valid within the UK.

If you change your mind about your purchase, you have an allocated time period to examine the goods and exert your right to cancel your order or part of your order. If you have an item tailored or customised elsewhere, Cameron Taylor* goods cannot be refunded or return.

Cancellation Period

To cancel an order you must give written notice seven working days from the day after you receive the package. You must choose options of a refund, replacement, exchange or credit note on-line. You must ensure that reasonable care is taken on any goods and you return them to us by post.

The cut off date for return is 14 days for a refund or exchange, after 14 days in the remainder of your guarantee period we shall only offer alternatives if the goods was misdescribed, offer to repair fault, or in certain circumstances an exchange and if this is not available only then a refund. This repair and exchange guarantee excludes faults caused by neglect, misuse, accident or normal wear and tear, and failure to follow instructions of care.

This does not affect your statutory rights.

Easy Returns

Returned goods must be unworn and in perfect condition, with all labels attached and in the original packaging.

Please download and complete our returns form and return your item to this address:

To ensure the best possible service please note that all refunds and exchanges must be made through our E-commerce Department.